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Care for exotic companions

Here for the checkups.
And the questions.

Whatever brings you in, we’ll talk it through with you and help you choose what’s right for your pet.

Wellness & everyday care

Checkups, food and daily routines.

A chance to talk about your pet’s health, go over their diet and living space, and raise the questions you have been saving.

Before your visit

Bring previous records, medications and information about food and housing.

Request a visit

Tests & X-rays

A closer look at a new concern.

When something changes, an exam and X-rays help the vet find out why and talk you through what comes next.

Before your visit

Make a note of when changes started and bring any relevant records.

Request a visit

Surgery

Preparation, procedures and recovery.

If your pet needs surgery, the vet will explain the procedure, how to prepare and what recovery looks like.

Before your visit

Ask for an estimate and any preparation instructions. Keep your pet’s usual food and medications unless the vet tells you otherwise.

Request a visit

Urgent care

Call first when something is wrong.

Emergency care is one of our services. If your pet is struggling to breathe, has stopped eating, is bleeding or is suddenly weak, call right away and we’ll help you decide the fastest way to get care.

Before your visit

Call before you travel so the team can get ready for you.

Call now

Cold laser therapy

A non-surgical option to ask about.

We offer cold laser therapy. Ask the vet whether it could help as part of your pet’s care.

Before your visit

Ask about it at your next visit or when you book.

Request a visit

Travel documents & boarding

Health certificates and medical boarding.

Traveling, or need medical boarding? Tell us your pet’s species, your dates and destination, and we’ll check the requirements and availability.

Before your visit

Start early, since some destinations have deadlines. Bring any records you have.

Request a visit

Microchips & consultations

Identification and veterinary advice.

Ask about microchipping for permanent ID, or book a consultation to talk through care questions with a vet.

Before your visit

Bring any existing microchip details, records and your list of questions.

Request a visit

Not sure which visit you need?

Call and tell us about your pet. We’ll point you to the right appointment.

Request an appointment

We’ll call you right back.

Your phone rings about a minute after you send it.

1 · Pet2 · Visit3 · Timing4 · You
Let’s start with your pet.
Patient portal

Your pet’s care, in one place

Patient portal

Connects to your system. This shows what your clients would see once the portal is linked to the software the clinic already uses.

Invoices & payments

View balances, pay invoices and access receipts.

Appointments

Make appointment requests, see upcoming visits and request a reschedule.

Your pet’s information

See each pet’s profile, care history and personal information.

Treatment & care

Read treatment information, instructions and follow-up notes.

Records & documents

Find test results, forms and other available documentation.

Questions & messages

Ask non-urgent questions and keep track of replies.

Built around the clinic’s existing system.

The goal is to connect the website to the scheduling, billing and records software the team already uses—not give staff another system to manage. Available features depend on that system’s supported connections and permissions.

Don’t have a client portal yet? Haven City Digital can set one up that works with your software and connect it here.

Send a message

Send us a message

Questions, records, anything non-urgent. Type it here like an email and the team will reply.

For anything urgent, please call instead. Messages go to the front desk inbox.

Hours & location

Clinic hours

Monday–Friday
8:30 AM–5:30 PM
Saturday
9:00 AM–1:00 PM
Sunday
Closed

Holiday hours may differ.

Find us

The street address, map and parking notes go here on the real site.

Online pharmacy

Online pharmacy

Connects to your pharmacy. This button opens the clinic’s online pharmacy or prescription-request service once it’s linked.

Animals we treat

Care for your pet

Common reasons for a visit

Call right away if

    After hours, go to your nearest 24/7 emergency vet that sees exotic pets.

    What to bring
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