Missed-call calculator

How much are missed calls costing you?

Put in your own numbers. The arithmetic is simple and every assumption is on the page, so you can argue with it.

Your Business Numbers

Enter your actual or estimated weekly call volume.

5%50%
10%50%
Missed calls per month
43
Callers who go unanswered every month
Lost leads per month
11
Potential customers who never became one
The damage
Revenue lost per month
$5,375
Money walking out the door every 30 days
Revenue lost per year
$64,500
That's a salary. A vehicle. A year of growth — gone.
The fix
With your assistant from Haven City Digital
Your assistant cost
$297 a month
Revenue recovered
$5,375
Your monthly ROI
1,254%
What that adds up to

Stop losing $5,375 a month

Front Desk is $297 a month (plus a one-time $750 setup) and answers every one of those calls, day or night. Setup takes about five business days.

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How the maths works

Three numbers, no magic

  1. Calls a week, and the share you miss

    How often the phone rings in a normal week, and how many of those ring out, hit voicemail, or come in while you are on a job. For most trades the missed share is higher than it feels.

  2. What a job is worth

    Your average ticket. A missed call is not a lost job every time, so the close rate discounts it: only the share of answered calls that normally turn into work counts.

  3. What that adds up to

    Missed calls times your close rate times your ticket, by month and by year. The recovered figure is what answering every call would bring back, at your own numbers.

The estimate is only as good as your inputs, and it says nothing about what we will deliver. It shows what the phone is already costing. Every price is on the pricing page.
Frequently asked

Questions about the numbers

Where do the default numbers come from?

They are typical figures for a small service business and only a starting point. Change them to match your own week.

Does answering every call really recover all of that?

No. Some callers were never going to book. The recovered figure uses your close rate, and it is still an estimate, not a promise.

What does the receptionist cost against that?

Front Desk is $297 a month plus a one-time $750 setup, with 300 minutes of calls included; Front Desk + Follow-Up is $497 a month plus $1,250 setup, with 600 minutes. Compare that with the monthly figure above.

What are you interested in?

Pick as many as apply.

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