Your intake specialist answers every call — screening new clients, gathering matter details, and booking consultations even while you're in a deposition, at court, or off the clock. Never lose another case to voicemail.
Legal clients are in crisis when they call. If you're not there, they don't wait — they find someone else. Here's what's actually happening.
You're arguing a motion. Your paralegal is filing documents. A personal injury plaintiff calls about their case — and gets voicemail. They needed to feel heard and helped. Instead they Googled "Portland personal injury attorney" and called the next firm. That potential $15,000+ contingency just walked out the door.
Arrests happen at midnight. Car accidents happen on Sunday. DUI calls, family emergencies, business disputes — they don't wait for 9 AM. If your firm's number goes to voicemail after hours, you're leaving a significant slice of the urgent-need market to firms with 24/7 coverage. Your assistant captures every one of them.
Attorneys shouldn't be spending 20 minutes on an initial intake call for a case outside their practice area. Your assistant pre-screens callers: practice area fit, jurisdiction, key facts, and urgency — so when you do get on the phone, it's a qualified conversation, not an exploratory interview.
Your current clients calling for status updates tie up your front desk. Your assistant handles the predictable questions — "What's the status of my case?" gets a reassuring response and an offer to schedule a call. Your team only handles what requires actual legal judgment.
Confidential, professional, and trained to gather the right information for your practice areas — without ever giving legal advice or creating an attorney-client relationship prematurely.
Your assistant collects the key facts: matter type, relevant dates, opposing party, jurisdiction, and urgency. By the time the call ends, your team has a complete intake form — and only spends time on qualified, practice-area-matched clients.
New clients get booked for an initial consultation on the spot — no back-and-forth scheduling. Your assistant works around your calendar and books based on your availability rules. Prospects never fall through the cracks again.
Your assistant is configured with confidentiality guardrails — it does not dispense legal advice, does not create attorney-client relationships, and routes sensitive matters with the appropriate professionalism. It's a receptionist, not a paralegal.
Multi-attorney firm? Your assistant routes calls based on practice area — personal injury to one attorney, family law to another, business disputes to the right partner. Every caller lands with the right person, every time.
Industry ballparks used for planning, not measured client results.
Missing 2 qualified new client calls per month?
At $8,500 average matter value, that's $17,000+ in potential annual fees going to a firm with better phone coverage. Front Desk, at $397 a month, answers every call, qualifies every prospect, and books every consultation. The math writes itself.
Get Your Legal Assistant Set UpNo new phone system. No IT setup. Your existing number keeps working — we just make sure every call gets answered.
Practice areas, intake questions, attorney routing rules, consultation scheduling preferences, and how you want urgent matters handled. A 10-minute intake form covers everything.
Built on enterprise voice AI infrastructure and trained for legal intake — your practice areas, your scripts, your intake questions. Confidentiality guardrails built in from day one.
Simple call forward. Every new client gets screened and booked. Every existing client gets a professional response. Your team only handles what actually needs their attention.
Free live demo. No credit card. No contract. We'll have your intake assistant live within 5 business days.