SMS Program — Haven City Digital

Last updated 21 August 2026 · Program name: Haven City Digital Customer Care

Summary. Haven City Digital sends text messages only to people who ask for them. Consent is optional, never pre‑checked, and never required to buy anything. Reply STOP to end messages or HELP for help. Message frequency varies. Message and data rates may apply.

1. What this program is

Haven City Digital provides AI phone receptionist, website, and local SEO services to small businesses. Our SMS program sends conversational and transactional messages to people who contacted us and opted in: confirmation that we received an enquiry, a follow‑up if we called and missed you, appointment confirmations and reminders, and booking links you asked for.

This is not a marketing blast list. We do not send promotional campaigns, and we do not text people who have not asked us to.

2. How you opt in

Opt‑in happens on the contact form at havencitydigital.com/contact, which appears on every page of this site. After you enter your phone number, the form shows a separate, optional and unchecked checkbox. It is never pre‑selected, and submitting the form without ticking it does not sign you up for texts.

The checkbox reads, exactly:

Optional — I agree to receive text messages from Haven City Digital about my request, appointments, and related services at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our SMS Terms, Terms and Privacy Policy.

The contact form is a short step‑by‑step questionnaire, and the SMS checkbox appears on the final step, immediately below the phone number field. Every word of the disclosure is reproduced above so it can be reviewed without filling the form in.

3. Message frequency

Message frequency varies and depends on your own activity. A typical enquiry results in one to four messages. We do not send recurring scheduled messages.

4. Cost

Haven City Digital does not charge for text messages. Message and data rates may apply from your mobile carrier.

5. How to stop messages

Reply STOP to any message to be removed immediately. You will receive one confirmation that you have been unsubscribed, and nothing after that. You can also reply UNSUBSCRIBE, CANCEL, END, or QUIT, or email us and we will remove you by hand.

Reply START to resubscribe.

6. How to get help

Reply HELP to any message, or contact us directly:

7. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and handset.

8. Sample messages

9. Your mobile information is not shared

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt‑in data and consent are not shared with any third parties. Phone numbers are used solely to deliver the messages you requested and are stored in our own systems and our SMS delivery provider only.

Full detail is in our Privacy Policy and Terms of Service.

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What are you interested in?

Pick as many as apply.

What do you want to get out of this?

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What kind of business?

And you are…

Anything else we should know?

Any comment or concerns you want us to address.

Quick snapshot of where you’re at.

Do you have a website today?
Do you know how you show up on Google?

Where should we reach you?

Just the phone number is enough.

Want to hear it right now?

Our AI receptionist can call you in about a minute. That is the demo — it is exactly what your customers would hear.

Take your phone off Do Not Disturb or silent first, or it won’t ring.

Pick a time.