The power goes out at 11pm. Someone answers.
You can’t take a call with both hands in a live panel. The receptionist answers every one, tells a real emergency from a flickering light, and books the job while you finish the one you’re on.
The calls you can’t take, and the ones you shouldn’t have to
You physically can’t pick up
Hands in a panel, head in an attic, or up a ladder with a meter. There’s no version of that moment where answering is safe. So it rings out, and the caller never learns you were forty minutes away.
After-hours calls go to the next name
Half the house dark. A burning smell at the panel. A breaker that won’t reset. Those calls come at 9pm and the caller is already scrolling. Voicemail hands the job to the next electrician on the list.
Every caller says “emergency”
One has a scorched receptacle. The other has a light that has flickered for a year. Without someone asking the right questions, both page you tonight, or neither does.
What the receptionist handles for an electrician
- Asks the safety questions: what’s out, is there heat or a smell, has the breaker tripped, is there water near the panel. Urgent ones ring you now, with the address written down.
- Books the rest into real slots: outlets, fixtures, EV charger installs, panel upgrades, generator hookups, troubleshooting visits.
- Answers the questions that eat your evening: whether you pull the permit, whether you can meet the inspector, whether you take commercial work. The same answer every time.
- Separates residential from commercial. A homeowner with a dead circuit gets a service slot. A property manager with six units reaches you as a bid lead.
- Texts confirmations and “running 30 minutes behind,” so a job that runs long doesn’t become three missed calls.
- Texts you within 60 seconds and emails the transcript after every call.
Half my outlets just died and there’s a weird smell near the breaker box.
A burning smell at the panel is something we treat as urgent. Is there any smoke, or is anything hot to the touch?
No smoke. Just the smell.
Okay. I’m paging the on-call electrician now. If you see smoke or the panel gets hot, call 911 first. What’s the address?
2215 Birch Lane.
Thanks. You’ll get a text with a name and an arrival window in a few minutes.
An illustration of a typical call, not a recording. Try the real thing on the live demo.
Live in five business days
Tell us about your business
One short call: your service area, whether you pull permits, residential or commercial or both, your rates, hours, and what counts as an emergency.
We build it and test it with you
We write the receptionist, connect your calendar and inbox, and run it through real scenarios: a dead circuit at night, an EV charger quote, a property manager with a bid.
Go live, then we keep tuning
Forward your line and every call is answered. We listen to real calls each month and adjust as your rates and services change.
Questions electricians ask
How does it decide what’s urgent?
You give us the list. For most electricians that’s no power, a burning smell, sparking, or water near a panel. Those ring your cell. A flickering light or a dead outlet gets booked into the next open slot.
Can it quote a panel upgrade?
No, and you wouldn’t want it to. It takes the details, the current panel size, what’s being added, the age of the house, and books the site visit so you can quote it properly.
I do commercial work too. Does it handle that?
Yes. It asks whether the caller is a homeowner, a property manager or a business, takes the building details and scope, and sends commercial and bid work to you as a lead instead of squeezing it into a service slot.
Keep both hands on the work.
Start with a free live demo. Leave a number and the receptionist can ring you in about a minute.
Takes about a minute. Just a phone number to start.